Overview
OfficeWatch Call Accounting for Windows® has been installed in thousands of offices that wish to track incoming, outgoing and/or internal phone calls in real-time within specific departments. With OfficeWatch's intuitive Windows-based user interface, little training and maintenance is required and installation is quick and easy.
OfficeWatch works with virtually every PBX and includes comprehensive reports that detail specific extensions, departments and accounts that allow users to easily track employee productivity and prevent against unauthorized phone usage.
Additionally, for busy users, OfficeWatch includes an Automatic Report Scheduler which allows users to configure an unlimited number of reports to be emailed, printed or archived on an hourly, daily, weekly, or monthly basis. For greater reporting flexibility, OfficeWatch can export data to other programs such as Excel or Crystal Reports.
Features
OfficeWatch is loaded with features that allow small businesses to get the most from their call accounting system, including:
Real-time incoming, outgoing and internal call tracking
Detailed extension and departmental reporting
Online help available at each screen
Instant notification of expensive and/or long outgoing phone calls
Pager and email alerts for toll fraud, PBX interface interruption and 911 calls
Scheduled reports can be automatically emailed to multiple addresses
Supports unlimited account & authorization codes
Easy bill-back and invoicing
Ability to import and export data
24/7 live technical support included for first year